» Job description: To have overall delivery & operations accountability for the quality of any insourced or outsourced services provided to multi-national customer measured against service level agreementsLeadership of all program & project governance activities during the delivery & operations lifecycle.To manage the Project, Service & Program performanceTo ensure full compliance to customized /outs [...]» Requirements: Degree level or equivalent (Business or Science Degree)Service Management Certification (ITIL)Project Management Certification (PMP / PRINCE)Extensive Customer Service, Project & Program Management Experience7-10 years of work experience in customer-facing organizations within the Communications / IT services industryConsiderable team management experienceVendor management & Consultancy ex [...]
» Job description: Their Partnerships Manager is involved across all stages of the execution of successful Partnerships with top-tier companies; from identifying the right partners, proposing exciting Partnership concepts, negotiating mutually beneficial commercial and marketing terms, and executing with a strong focus on analytics and user experience. This is an excellent opportunity for someone who wants to develo [...]» Requirements: Minimum 5+ years of relevant work experience in Partnership and/or BD within the telco, e-commerce, FMCG, Consulting, IT, banking industry. Possess strong account management capabilities with proven track records of managing and moving pipelines to partner with startups and corporates. Possess excellent communication skills (in person, over the phone, over email and face to face presentations). [...]
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In this role, you will drive client acquisitions across diversified industries in local corporates, deepen current client relationships through active cross-selling of various banking products and conduct financial and credit assessments.
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In this position, you will manage a portfolio of commodity clients with a regional presence and drive client acquisition. You will also be involved in credit proposals and structuring of facilities. Lastly, you will actively cross-sell various banking products to further enhance relationships with clients.
» Job description: Foster development of the brand, identity and PR strategy with creative solutions to support achieve business goalsLead to govern PR and media management guidelines and best practices, and optimise productivity across teams, in-house vs. external resource and to improve efficiency on PR and media relationsResponsible for writing press release, PR pitch, management speech, company publication, arra [...]» Requirements: 8+ years’ PR experience with exposures in digital PR and social media, strong industry networking, business sense and excellent execution capacity from relevant industryProfessional experience in relevant industries such as Tech, FinTech and Payment areas are preferredSeasoned communicator with strong interpersonal and presentation skills with well-versed command and literacy of the English and [...]
» Job description: The Chief Operating Officer, the company Customer Experience APJ is responsible for driving intense operational excellence and cadence, continuous improvement of sales productivity, sales performance execution, and quarterly/annual predictability, all while achieving revenue growth and profitability targets. This is accomplished by adopting, implementing and inspecting standardized the company f [...]» Requirements: Competencies and Skills required Customer FocusSales & Business AcumenInnovative ThinkingWin-Win Negotiation Skills and ability to develop skills in the organizationOrganizational Development and Talent Management SkillsCompetitive Positioning and content developmentMarketing, Marketing Strategy, and Marketing AlignmentChallenge ComplexityChange Management AbilityCommunication SkillsIntercult [...]
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As a influential member of the team, you will cover all aspects of commercial facilities and preparing credit proposals. Customer relationship management and business development will be expected. Apart from serving a designated portfolio of PE/VC fund accounts, you will also be supporting senior relationships managers in acquiring business to expand the bank’s portfolio.
» Job description: The Senior Relationship Manager is responsible for developing new business relationship by identifying suitable prospects and seeking out suitable business opportunities in line with the objectives of the commercial banking division and the group. Key Responsibilities: Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required for pot [...]» Requirements: In-depth experience of at least eight years of commercial banking experience is required to succeed in this role. Strong credit evaluation and writing skills, and a good understanding of the commercial banking products suite offeredResults-oriented individual, resourceful and strong business connections in identifying and developing business opportunitiesGood understanding of the market and the t [...]
» Job description: Manage the day-to-day operations, goal setting, performance management, and growth of 15-20 Customer Support SpecialistsServe as a coach, mentor, and leader, helping individuals with their personal growth, while setting expectations on performance based in feedback and transparencyEstablish a culture of operational excellence where the team consistently executes to ensure customers receive the bes [...]» Requirements: 1+ years of proven success managing and developing peopleHave a hunger to always be curious, learning, and a willingness and desire to get into the thick of the team's work when neededExcel at coaching and supporting individuals in any developmental areas necessary to help achieve growth and success Communicate in a clear, professional, and informative styleBuild trust and confidence with custome [...]
» Job description: In this new, highly visible, role you will ensure that all the company teams work together effectively and efficiently to deliver for the customer.Role & Responsibilities· You will be a trusted advisor to your customer. You will leverage your program management, technical, organizational, and transformation expertise to understand your customer’s business and strategic goals, translate [...]» Requirements: BASIC QUALIFICATIONS· 10+ years leading complex, large scale, IT/technical/engineering programs· 7+ years in a senior customer facing role· Bachelor's degree in science, technology, engineering, math or equivalent experience· Superior written and verbal communication skills, including a demonstrated ability to effectively deliver· information at the C-suite/VP level· Experience working with [...]